Our Managing Director Susie Bennell was instrumental in bringing this to the government's attention. Life changing news for people that have been wronged by banks and other financial institutions.
We did it!
Life changing news for people that have been wronged by banks and other financial institutions. See full story https://goo.gl/ZZzHnc
Story by James Massola Sydney Morning Herald
As 2017 starts to wind down, we begin to cast our eye forward towards the year to come. Here at the SR Group, we work closely with many small business owners and company directors, and we have decided to compile a list of tips to help your business thrive in 2018.
Success takes organisation and strategy, and your business is no different! As we look forward to 2018, consider what key events and milestones are occurring and when. Adjust your revenues and cash flows as appropriate to accurately reflect your perception of your business’ popularity. Making careful, considered forecasts will allow you to make better and more accurate business decisions for the future. Spend a few days running through all the likely (and unlikely!) scenarios that might occur to your business and make calculations accordingly. That way will there be no surprises and you will be prepared for any outcome.
Make it Easier for Customers to Pay
This one is simple. The easier it is for customers to pay, the more often they will pay! Times are certainly changing, and so is the way people pay for things these days. If your business is still not accessible to ‘tap and go’ or charges fees on EFTPOS, it’s probably time to get with the times. A recent survey by payment giants VISA has classed Australia as a ‘Digital Leader’ in adopting electronic payments, with 92% of face-to-face transactions being contactless payments. Make it easier for your business to make money – by making it easier for your customers to pay you!
Employee entitlements are an important thing to stay on top of in the new year – especially if your business is in financial difficulty. An audit by the Australian Taxation Office (ATO) revealed that employers had short-changed staff by an average of $2.81 billion per annum, a truly terrifying figure for the employees of Australia. To tackle this, the Australia Government has introduced the Small Business Superannuation Clearing House, a free service to reduce compliance costs and red tape for small businesses. Additionally, should your business undergo an insolvency event, you as a director can be personally liable for unpaid employee entitlements while in financial difficulty.
Small Business Superannuation Clearing House – Read More
Never get Complacent
This is an important point always, but even more so as we begin to enter 2018! The ever-present threat of competition means that as business owners, we must always be looking for ways to lower costs and improve our product. Our competition will be constantly trying to better our product, and we are no different. Similarly, the presence of competition means that you must stay vigilant in looking for the cheapest prices to lower your costs in running a business.
Use Support Services and Systems
It important for you to focus on what makes your business great, and leave the stuff you’re not as good at to someone else. There are companies around which provide a vast range of services to help with a number of different situations. Some types of support services include;
- Advisory Services: Need help making a business decision or reconsidering your strategy? There are business advisers around who will help you make the right decisions for your business.
- Hiring Services: Don’t waste your time sifting through thousands of resumes when you could pay a company to give you the top 10 applicants of the lot.
- Financial Difficulty Services: Companies, such as the SR Group, exist to help companies and directors through periods of financial difficulty. A company, or person, in financial difficulty, has a lot of decisions to make in a very short period of time, which can have different and long-term consequences. Just because things aren’t going well at the moment, don’t let this period of hardship affect the rest of your life. Talk to the right people, get the right advice, make the right decision, and you and your business will be back on your feet in no time.
There are many tools and services available to businesses and their directors to help them through a variety of situations. Find out more through our advisory service.
THIS couple has lost their successful small business after its tax payments were taken by an accountant the ATO was warned about three years ago.
Police are expected to charge Coffs Harbour’s Stephen Raymond Douglass as soon as this week over his pilfering of at least $500,000 and possibly $1 million from Warren and Sheenah Whitten’s Woolgoolga-based steel fabrication company, Arc Attack Engineering — money they thought he had remitted to the ATO.
In a confession he emailed to the Whittens a month ago, Douglass attempted to elicit sympathy by blaming his actions on a gambling addiction.
However, there was no mention of a gambling addiction in 2014 when another Woolgoolga client, Eadie Cabinet Making, discovered a decade’s worth of GST had not been paid to the tax office.
On that occasion Douglass said the money had been taken by an employee that Craig and Michelle Eadie doubt actually existed.
The Eadies alerted the ATO about Douglass. But it never even contacted them. It is unclear why. Its media unit said it could not comment.
“The system is a joke,” Mr Eadie said. “The ATO didn’t care. There was never any follow-up. The thing that really pisses me off is that I should’ve been able to warn the other local businesses (who were clients of his). Warren would never have been ripped off. But I was put under a gag order.”
In 2015, seemingly by coincidence, the ATO audited Arc Attack. But it did not speak to the Whittens. When News Corp Australia asked why, the ATO said “taxpayers may wish to have another person act on their behalf. The ATO will contact the nominated person to discuss related matters, for example during an audit.” After the audit, the ATO fined the Whittens $60,000.
In June, the ATO began winding up proceedings against Arc Attack in the Federal Court. The company, which employs seven people, went into voluntary administration in August.
Only then was the fact of the missing money identified — by Mrs Whitten.
Arc Attack is now in liquidation. The Whittens face having to remortgage their home if they are to be any chance of buying back the business. They’ve already had to sell their investment properties and shares.
“I think the ATO has something to answer for,” Mr Whitten said.
Liquidator Steve Nicols of Nicols & Brien said were it not for the misappropriation by Douglass “this company would not be in liquidation”.
Mr Nicols said he would sell “the assets to the highest bidder, which could be Warren. (But) they may not get the business back.”
The main creditor is the ATO. It is not yet known what dividend will be paid.
The Whittens said if it is less than 100 cents in the dollar they will pay the difference out of their own pockets.
“I want to walk around with my head up,” Mr Whitten said.
The couple had not wanted to go into administration. But Douglass encouraged them to do so, rather than hire business advisers the SR Group.
Its managing director Susie Bennell said it would have negotiated with the ATO to keep Arc Attack trading and in the Whittens’ hands.
When News Corp Australia approached Douglass for comment he said: “I do not give you permission to write anything. My solicitor says she will sue for all the world if anything is written against me.”
The Daily Telegraph
John Rolfe, News Corp Australia Network
QUEENSLAND builders are planning to launch a class action against the state’s construction industry watchdog over what they claim is heavy-handed oversight that has destroyed businesses.
Small to medium-sized building firms are aiming to meet next week in Brisbane as the first step in lobbing the legal grenade at the Queensland Building and Construction Commission.
The aggrieved parties will be chasing an unspecified damages bill, certain to run in to the millions of dollars.
They also want to see sweeping industry reforms and the reinstatement of licences revoked “unfairly’’.
The looming Federal Court action, believed to the first in the nation against such a state regulator, has been spearheaded by self-styled “professional advocate’’ Susie Bennell.
Bennell, the Sydney-based former manager of champion boxer Kostya Tszyu, told Business Confidential yesterday she had already convened one meeting that drew about 20 interested parties.
“If the QBCC continues along its lines of just wiping out builders, liquidating their companies for a whole gamut of reasons and not addressing reforms, there will no longer be long-term builders,’’ she said.
Despite the barely contained rage over aggressive policing of the sector, Housing Minister Mick De Brenni intends to double down on his support of the commission.
He wants to give regulators even greater powers to take on dodgy builders in a bid to protect subcontractors and homeowners.
De Brenni’s controversial plan to mandate the use of trust accounts to stop builders shafting their subbies has already drawn the fierce criticism of peak industry groups.
Indeed, Master Builders Queensland, making no secret of their displeasure with De Brenni, have even rented billboard space on the M1 to drive home the point.
City Beat with Anthony Marx - COURIER MAIL
A SYDNEY-based advocacy group is representing a push for a class action against the Queensland Building and Construction Commission over what it claims to be unfair treatment and bullying. The SR Group, headed by professional advocate Susie Bennell, wants builders, tradesmen, subcontractors and construction workers who believe they have been unjustly treated to join the action. The goal is to drive legislative reform, licence reinstatement, and losses and damages for those affected. A meeting is being planned for October 20 to bring together people who feel they have been adversely affected.
A spokesperson said builders were receiving penalties that amounted to licence demerits unfairly and without proper mediation.
"There is no full mediation service between the home owner and the builder," she said. A poster seeking people in the construction industry to join the class action claims the QBCC had been abusing its power as a regulator. "The watchdog is meant to police the dodgy builders in the industry, but instead cripples legitimate businesses whilst the real crooks disappear before they can be caught," the poster claims. A Department of Housing spokesman said a threefold increase in the level of penalties this year in most cases related to defective work. He said the penalty levels were raised in 2014 but have only just come into force. "They're larger than they used to be," the spokesman said.
Bill Hoffman Sunshine Coast Daily
Being a director of a company comes with certain privileges and responsibilities, which must be managed with care. If you don’t stay on top of your responsibilities as a director, you can end up in significant financial and judicial trouble as a result. If at any stage, you are unsure about the position of your company or your obligations as a director, seek professional advice immediately.
Directorship’s come with a duty of care to the company and any shareholders it may have. As a director, there are numerous requirements you are personally responsible for under the Corporations Act 2001. These include, but are not limited to;
+ Duty to exercise your powers and duties in good faith in the best interest of the company;
+ Being fully aware of the company’s financial position;
+ Duty not to improperly use your position to gain an advantage for yourself or someone else, or to cause detriment to the company;
Furthermore, the Corporations Act 2001 also imposes responsibilities on the company, which you as a director are responsible for. The responsibilities of a company include:
+ Having a current registered office;
+ Having a principal place of business;
+ Disclosing personal details of directors;
+ Keeping financial records;
+ Notifying ASIC of key changes;
+ Paying relevant fees to ASIC;
Similarly, directors of companies in financial distress may be in a compromising position – Insolvent trading is a criminal offence and directors who engage in it can be sentenced to jail. Insolvency is defined as being unable to meet and repay all debts as they are due. This means that as a director, you must carefully consider the financial position of the company before incurring any new debts. A failure to keep adequate records or ignorance to the company’s financial position are both presumed to be acts of insolvency by regulators.
AN alliance of small to medium-sized “mum and dad building companies” have united as the storm over “aggressive” tactics by the state’s construction watchdog is set to intensify.
The builders have accused the powerful Queensland Building and Construction Commission of relentlessly pursuing them over minor disputes and suspending their licenses before fully investigating complaints.
The QBCC is supported by Housing Minister Mick de Brenni, who wants to give the body even greater powers to tackle dodgy builders in a bid to protect subcontractors and homeowners.
“If a mum and dad chooses to build their own home it’s the biggest investment of their life and they deserve the protection of a strong watchdog who will support them if sadly they find they are dealing with a dodgy builder,” Mr de Brenni said.
But the builders, represented by Sydney professional advocate Susie Bennell, say they have been caught in the crossfire, having to spend thousands of dollars on lawyers to defend themselves.
They will hold meetings in Brisbane this week to map out the next step in their campaign.
Their claims, first raised in The Sunday Mail last week, have been validated by the stockmarket-listed builder Tamawood, owner of Dixon Homes.
Its chairman Robert Lynch has told shareholders “a period of aggressive regulatory enforcement” was adding to costs but would likely boost its bottom line by killing off smaller competitors.
Mr Lynch told The Sunday Mail, if the approach continued, some smaller builders would go out of business.
“It creates opportunities for us but probably not the way we’d like to see it happen,” he said.
“We all need to use good products and look after our clients, and obviously there needs to be some regulation.
“But it can also swing the other way where it becomes overzealous to the extent where builders, who haven’t done anything particularly wrong, seem to be getting hauled over the coals and having to become very litigious about how they deal with the QBCC.”
A QBCC spokesman said staff must act with fairness and impartiality, and anyone who believes they have been unfairly treated should contact the Queensland Ombudsman.
ALLEGATIONS of heavy-handedness and “aggressive tactics” have been levelled at the state’s construction watchdog by an alliance of builders who say its methods are destroying jobs.
The builders have joined forces to blow the whistle on the relentless pursuit of their businesses by the powerful Queensland Building and Construction Commission which has pushed them to the brink of closure and in some cases, the collapse of their companies.
While the Palaszczuk Government has strengthened rules to protect subbies from being out of pocket by the collapse of building companies, the builders say the QBCC’s “overzealous” compliance actions are to blame for some building companies going bust.
Consumer complaints related to minor defects are being used to unleash a barrage of compliance activity which is used as a lever to pressure them into fixing building defects or agreeing to hefty settlements. This is despite disputing they were to blame for the faulty work, according to the builders.
“They just railroad us. They can pull your licence off you whenever they want and you can’t be paid – even for the work you’ve done,” builder Scott Russell said.
His father, Cedric, had a separate run- in with the QBCC following a dispute with a customer over defects he said were caused by the homeowner failing to install drainage, which was not part of his contract. He spent five years fighting the QBCC.
“The whole thing over that period cost me half a million dollars plus,” he said.
Since July, the QBCC has been issuing directions to rectify defective work, which becomes a black mark on builders’ records. Housing Industry Association assistant director Kelvin Cuskelly said builders were being hit with directions over minor non-structural defects, sometimes before being asked for an explanation. Many mum and dad builders were opting to roll over and fix defects, even when not at fault or responsible for the work, just to avoid a legal dispute.
He said that could continue only for a limited time before they ran out of funds.
“They are fixing it just so (they) don’t get a direction. “Builders with no marks on their file guard their records viciously and we don’t believe the QBCC is giving that clean record enough credit,” he said.
Master Builders’ Paul Bidwell said there was anxiety about the tough new approach because the issue of defective work was often not black and white.
Merlo Law principal John Merlo, who has represented clients in the construction sector for 25 years, accused the QBCC of standing by while small, mum and dad operators were crippled by “institutional violence”. He said builders were not the bad guys but the system was lopsided.
The group of builders at loggerheads with the QBCC is being represented by Sydney professional advocate Susie Bennell, an ex-manager of champion boxer Kostya Tszyu, who has carved a reputation representing victims of financial fraud. Ms Bennell is pushing for an overhaul of the QBCC and is seeking compensation for builders she said had been unfairly targeted and crippled.
“Their companies are in liquidation,” she said. “Their livelihood was denied them.”
Housing Minister Mick de Brenni has defended the QBCC and is pushing to give it new powers to ensure builders faced jail or hefty fines for financial malfeasance.
QBCC ‘harassment’ hammers battling builders
KIMBERLY Williams and her four-year-old daughter were both sick in hospital when the QBCC began raking through the finances of her building company last year.
Kimberly Williams said she had felt harassed by constant phone calls from the QBCC. Her daughter had been diagnosed with pneumonia and Kimberly, 38, was fighting a virus. Despite providing medical certificates, she said the QBCC refused to allow extra time for the family building company to respond to requests for information.
She said she had felt harassed by constant phone calls.
“It’s disgraceful what they did to us,” she said. “We were in tears asking if my daughter was going to survive and then I have the QBCC hounding me and refusing to give me an extension of time.”
The company’s run-in with the QBCC followed a dispute with a customer over construction of a home. It led to the cancellation of the company’s building licence. Mrs Williams claims the customer owed tens of thousands of dollars at the time., The dispute is now in the Queensland Civil and Administrative Tribunal. She is one of six builders claiming to have been unfairly targeted.
Another is Scott Russell, who says he was owed tens of thousands of dollars by a customer when the QBCC stepped in and pressured him to pay for the project to be completed. He said he was threatened with his builder’s licence being cancelled if he did not agree. Mr Russell said the ordeal cost him his business and more than $100,000 in legal fees. He lost his house and now lives with a relative. “They just kept wearing me down,” he said. “Subbies and customers get QBCC, but there’s no protection for builders.”
Mr Russell’s father, also a builder, is taking aim at the QBCC after he was pursued for a homeowner complaint about defects linked to drainage problems, despite his contract stipulating he was not responsible for drainage works. It cost him thousands of dollars in legal fees.
Another of the builders, who asked not to be named, said customers could hold up payment over a minor defect.
“The flow-on effects are devastating,” he said.
The Sun Herald & Courier Mail Queensland
A DODGY investment destroyed this couple’s marriage.
Now, with funding from the federal government, Peter Dimitrov is taking the financiers to the High Court — with his ex-wife’s support.
Mr Dimitrov is battling Bendigo and Adelaide Bank, which is chasing him for about $550,000, half of which is interest.
Today a Senate inquiry was established to examine cases of wrongdoing in the banking and financial services sector and to allow victims of financial misconduct scandals and rip offs to have their voices heard. The Senate voted 40-25 in favour of the establishment of the inquiry with only Government Senators voting to oppose it. The inquiry will also look closely at existing legislative and regulatory frameworks to ensure they have Australian consumers best interests at their core.